Last updated: 21 March 2026
A few key terms used throughout these Terms:
These Terms of Service (“Terms”), together with our Privacy Policy (“Privacy Policy”), form the agreement between you and Kōlab Social Ltd (“we”, “us”, “our”) when you use the Service.
You must be at least 16 years old to use the Service. We collect your date of birth at registration to verify this.
If we discover that a user is under 16, we will suspend the account, attempt to verify the user's age, and delete the account and all associated data if the user is confirmed to be under 16.
If you believe someone under 16 is using the Service, please contact us at support@kolab.social.
Security. You are responsible for maintaining the security of your account credentials. We recommend using a strong, unique password and keeping your account details confidential.
One account per person. Each account must be held by a real individual. You may not create multiple accounts, and accounts are non-transferable.
Accurate information. You must provide accurate and complete information when creating your account and keep it up to date.
Unauthorised access. If you become aware of any unauthorised access to your account, notify us immediately at support@kolab.social.
Suspension and termination. We may suspend your account temporarily (for example, while investigating a potential violation) or terminate it permanently (for example, for repeated or serious violations). The distinction matters: suspension is temporary and preserves your data; termination is permanent.
Inactivity. We may delete accounts after an extended period of inactivity. Before doing so, we will email you and give you the opportunity to reactivate.
Appeals. If your account is suspended or terminated and you believe this was in error, you may appeal by emailing support@kolab.social within 14 days of the suspension or termination.
You own your work. We never claim ownership of any photo or creative content you upload to the Service. This applies to everything you upload, whether as a Mission submission, a free share, or any other form of content.
Licence. By uploading content to the Service, you grant us a limited, non-exclusive, non-sublicensable licence to:
This licence is non-sublicensable except as strictly necessary for technical operation of the Service (for example, content delivery networks, hosting providers, and email delivery services that need to process your content on our behalf in order to display or deliver it).
This licence exists solely to let us run and promote the platform and ends when you delete your content or your account. We never sell or commercially license your photos to third parties.
Attribution. When we feature your work in marketing or promotional materials, we will credit you by your Kōlab username where reasonably practicable. We respect your moral rights as the creator of your work.
No derivative works. We will not composite, materially alter, or create derivative works from your photos. We may apply reasonable resizing, cropping, and formatting adjustments as necessary to display your work across different platforms and screen sizes.
Promotional opt-out. If you do not want your work featured in our marketing or promotional materials, contact us at support@kolab.social and we will exclude your content from future promotional use.
What happens when you delete content. When you delete content or your account, we stop all use of that content and remove it from our active systems within a reasonable timeframe. Copies may persist in backups for a limited period before being overwritten through standard rotation. Content that was already shared to our social media channels, included in emails sent, or published on third-party platforms before deletion may continue to exist on those platforms, as we cannot retroactively remove content from external services. We will not make any new use of deleted content.
Your warranty. By uploading content, you confirm that you own it or have all necessary rights to share it, and that it does not infringe any third party's intellectual property or other rights. You are responsible for ensuring you have the right to grant us the licence described above.
Indemnity. If a claim is brought against us because content you uploaded infringes a third party's rights or otherwise breaches these Terms, you agree to indemnify us against reasonable costs and losses arising from that claim, proportionate to your responsibility for the breach. This indemnity is limited to claims arising directly from your own breach of these Terms.
The Service uses AI to analyse photographs you submit across technique categories. This analysis generates personalised feedback to help you develop your photography.
AI analysis is a core feature of the Service. It is fundamental to how the platform works, not an optional add-on.
No generative AI training. Your photos are never used to train generative AI models or to create, replicate, or generate new images.
No automated decisions with legal or significant effects. AI analysis does not produce decisions that have legal effects on you or similarly significantly affect you. It provides feedback and technique insights - it does not determine your access to the Service or make any consequential decisions about you.
Accuracy. AI-generated feedback is a creative tool to support your development. It may not always be accurate, and you should treat it as one perspective among many. We do not guarantee the accuracy, completeness, or usefulness of any AI-generated feedback.
Right to object. Under UK GDPR, you have the right to object to AI analysis of your photos. Because this analysis is integral to the Service, objecting may mean certain features are unavailable to you. See our Privacy Policy for full details.
Missions are the core of how Kōlab works. They are creative challenges published within genres (such as Aviation, Landscape, or Wildlife), each with a brief that sets the creative direction.
Mission briefs set the creative direction but leave room for your interpretation. That is the point - twelve different takes on the same brief is where the learning happens.
Missions are not competitions. Unless a specific Mission states otherwise, Missions do not involve prizes, rankings, or winners.
Featured work. We may feature submissions in curated sections of the Service, on our social media, and in marketing materials at our discretion, subject to the licence and attribution terms in Section 5.
Beta and experimental features. From time to time, we may introduce new or experimental features. These may be modified, paused, or removed without notice as we learn what works best for the community.
Some Missions on the Service are sponsored by brand partners.
We want Kōlab to be a place where photographers feel welcome, respected, and inspired. To keep it that way, you agree not to:
Commercial use. Professional photographers are welcome on Kōlab. However, accounts must not be used solely for commercial promotion or advertising. If you are a business interested in partnering with us, contact support@kolab.social.
Consequences. We apply consequences proportionate to the severity of the violation. Depending on the nature, frequency, and seriousness of the breach, this may include: a warning, removal of specific content, temporary suspension of your account, permanent termination of your account, or reporting to law enforcement or other authorities where required by law.
Our right to remove content. We may remove any content that violates these Terms, without prior notice where the violation is serious.
We respect intellectual property rights and comply with the E-Commerce Regulations 2002. If you believe that content on the Service infringes your copyright, you may submit a written notice to support@kolab.social containing:
What happens next. On receiving a valid notice, we will act expeditiously to remove or disable access to the allegedly infringing content and notify the user who uploaded it.
Counter-notice. If your content has been removed and you believe the removal was made in error, you may submit a counter-notice to support@kolab.social containing:
We will review counter-notices and, where appropriate, restore the content.
Repeat infringers. We maintain a repeat infringer policy. Accounts belonging to users who are the subject of repeated valid copyright complaints will be terminated.
Appeals. If your content is removed for any reason and you believe the removal was made in error, you may appeal by emailing support@kolab.social within 14 days. We will review your appeal and respond within 30 days.
The Kōlab name, logo, visual design, and software are the intellectual property of Kolab Social Ltd and may not be used without our prior written permission.
Your content remains your intellectual property at all times, subject to the licence you grant us under Section 5.
We work hard to keep the Service running smoothly, but we cannot guarantee uninterrupted availability.
Modifications. We may modify, suspend, or discontinue features of the Service. Where practicable, we will provide at least 14 days' notice of significant changes. Beta or experimental features may change or be removed without notice.
Interruptions. We are not liable for temporary interruptions to the Service, whether due to maintenance, technical issues, or circumstances beyond our reasonable control.
If we discontinue the Service entirely. If we ever decide to shut down the Service permanently, we will give you at least 30 days' notice and make reasonable efforts to allow you to download your content before the Service closes.
Service provided “as is”. To the fullest extent permitted by law, the Service is provided on an “as is” and “as available” basis. We do not make any warranties or representations, express or implied, about the Service.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law. In particular, nothing in these Terms excludes or limits our liability for:
Reasonable care and skill. Under the Consumer Rights Act 2015, we are required to perform the Service with reasonable care and skill. Nothing in these Terms is intended to limit this obligation.
Photo backups. We strongly recommend that you maintain your own backups of any photos you upload to the Service. While we take reasonable steps to protect your content, we are not a backup or archival service.
Content loss. We are not liable for loss of content except where such loss is caused by our negligence or breach of these Terms.
AI feedback. AI-generated feedback is provided as a creative development tool. We do not guarantee its accuracy, and it should not be relied upon as professional advice.
User-generated content. We are not responsible for content uploaded by other users of the Service. Views expressed in user-generated content are those of the individual users and do not represent our views.
Aggregate liability cap. Subject to the exclusions above that cannot be limited by law, our total aggregate liability to you under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed one hundred pounds sterling (GBP 100). This cap reflects the fact that the Service is provided free of charge.
Third-party actions. We are not liable for the acts or omissions of third parties, including brand partners, other users, or third-party service providers.
You can leave at any time. You may delete your account at any time through the account settings in the app or by contacting support@kolab.social.
We may terminate your account for:
On termination:
Surviving provisions. The following sections survive termination of these Terms: Section 5 (Your Content - Ownership and Licence, to the extent of content already shared before deletion), Section 11 (Intellectual Property), Section 13 (Disclaimers and Limitation of Liability), Section 16 (Governing Law and Disputes), and Section 17 (General Provisions).
We may update these Terms from time to time.
Material changes. If we make a material change - one that affects your rights, obligations, or how you use the Service - we will notify you by email and may also notify you within the app, at least 14 days before the change takes effect.
Non-material changes. For minor updates (such as clarifying language or correcting formatting), we will update the “Last updated” date at the top of this page.
Your options. If you disagree with a material change, you should delete your account before the change takes effect. Continued use of the Service after the effective date of a material change constitutes your acceptance of the updated Terms.
Previous versions. Previous versions of these Terms are available on request by emailing support@kolab.social.
These Terms are governed by the laws of England and Wales. If you are a consumer in another jurisdiction, you also retain the benefit of any mandatory consumer protection laws that apply to you.
Informal resolution first. If you have a dispute with us, please contact us at support@kolab.social before taking formal action. We will work with you to try to resolve it promptly.
No forced arbitration. We do not require you to submit to binding arbitration.
Courts. Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that this does not affect your statutory right to bring proceedings in the courts of your own jurisdiction, and small claims court is always available to you.
Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Kōlab Social Ltd regarding the Service, and supersede any prior agreements or understandings.
Severability. If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Assignment. We may assign or transfer our rights and obligations under these Terms (for example, as part of a merger or acquisition). You may not assign or transfer your rights or obligations without our prior written consent.
Force majeure. We are not liable for any failure or delay in performing our obligations where such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, government action, power failure, internet or telecommunications failure, or denial-of-service attacks.
Electronic communications. By using the Service, you consent to receiving communications from us electronically (via email and in-app notifications). You agree that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
If you have any questions about these Terms, please get in touch.
These Terms are governed by the laws of England and Wales.